Refund policy
We strive to provide high-quality products and excellent service. If you are not satisfied with your purchase, please refer to our return policy below:
Warranty
- We offer a one-year warranty for all products starting from the date of delivery.
Return Period
- Returns are accepted within 30 days of receipt of your order.
- Items must be in their original condition, unused, and with all packaging and accessories included.
Return Shipping Costs
- For returns due to non-quality issues, the customer is responsible for the return shipping costs.
- For quality-related issues, we will cover the return shipping fees.
Return Address
Please send all returns to the following address:
West Coast Warehouse
2600 E Francis St,
Ontario, CA 91761
Contact Person: Sally
Phone: 626-465-6639
How to Initiate a Return
- Contact us at mmarco@yeah.net with your order details and the reason for the return.
- Our team will provide instructions and a return authorization if applicable.
- Once the returned item is received and inspected, we will process your refund or replacement.
Additional Notes
- Refunds will be issued to the original payment method within 7-10 business days after the return is processed.
- Items that are returned damaged, incomplete, or outside of the return period may not be eligible for a refund or exchange.
If you have any questions or need assistance, please contact us at mmarco@yeah.net.